RennerBrown has been working with the New York Times since 2002, and we have been intimately involved with helping them manage:
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- Resources Management
- Technical support for their printing operations
- UAT (user acceptance testing) for their new AD Portal
- Decommissioning old resources and services for an outdated printing facility
- Technical support for their classified advertising call center
For a news organization like the New York Times, keeping an eye on the bottom line is very important. To help improve their financial performance they were looking to have an outside firm manage both their resource needs and some of the more technical aspects of how they interface with their audience.
- Recruiting and Screening
- Hiring / Training
- Coaching and Counseling
- Benefits Administration
- Associate Relations and Performance Management
We also became a strategic partner who assisted in providing technical support services to printing operations including:
- Wire guided AGVS (automated guided vehicle) system development and integration
- Support of all printing presses and controls including PLC’s and all computer based devices involved in the transmission and printing of news
- Provided UAT (user acceptance testing) process and resources for the new AD Portal including support for a separately owned entity in Boston
- Provided decommissioning resources and services for a printing facility
- Provided call center consulting (process and automation based on technology) to the classified advertising group
We enable the New York Times to focus on their core business while we deal with many of the resource and technical challenges facing them. The outcome provides numerous opportunities where they can save money in the long term, not disrupt their current operations, and have lasting and cost-effective solutions in place that will serve their continued growth.With thousands of employees spanning the world, The New York Times Corporation hired RennerBrown to help with resource employment.