Professional Services

Smarter Solutions for Asset Management

Optimize Your IT Operations

At RennerBrown, we deliver strategic IT consulting and professional services that help businesses streamline operations and reach their goals. As a forward-thinking partner, we bring deep industry knowledge and a commitment to tailored solutions – guiding clients across sectors through complex challenges with clarity and precision.

Known for our expertise in IT consulting, project management, and strategic planning, RennerBrown has earned a reputation as a trusted advisor in today’s evolving business landscape. With a client-first mindset and a full suite of services, we help organizations unlock efficiency, drive innovation, and stay ahead of the curve.

Transformative IT Solutions

Adaptable Services To Meet Every Need

Our IT operations experts deliver comprehensive solutions designed to meet the demands of modern business environments:

Enterprise Service Management

Enterprise Service Management (ESM) extends IT Service Management (ITSM) principles and practices to other departments beyond IT – like HR, finance, and facilities – to streamline business processes and improve service delivery across the organization. Let our team of experts help you optimize your solutions.

Endpoint Management

Managing and securing all devices that connect to a network, including computers, laptops, smartphones, tablets, and other devices. Controlling access rights, enforcing security policies, and ensuring that devices adhere to organizational standards. Think of it as the IT department’s way of keeping track of and securing all the devices that users are connecting to the network with, regardless of their location or type.

OS Migration and Application Distribution

Simplify your transition to the latest Windows OS with RennerBrown’s expert migration services. Our team uses proven methodologies and tools like Ivanti to ensure a seamless upgrade process. From strategy planning to project management, we provide full lifecycle application management including inventory, testing, and transitioning packaging processes to operations, ensuring seamless application integration and maintenance.

Constraints	Project Based	T & M	Bucket	MSP
Provides clear scope of work (SOW) with clear timeline and deliverables.		–	–	–
Provides strategic roadmap to optimize your Service Management Solutions.	–	–	–
Provides guaranteed weekly hours to execute Strategic Plan Initiatives.	–	–	–
Provides ongoing administration of Service Management Environment.	–	–	–
Provides set amount of unscheduled hours to use as needed.	–		–	–
Provides set amount of pre-paid, discounted, & unscheduled hours to use as needed.	–	–		–
Provides the most efficient and cost-effective approach to optimizing and maintaining your Service Management Environment.	–	–	–

Choose the Right Fit for Your Business

Professional Services Models

Managed Services

Gain consistent, scheduled support with a dedicated engineer assigned to your team for a fixed number of hours each week – on a flat monthly rate. This engagement spans a minimum of three months, with day and time coordinated to suit your team’s workflow. Our Managed Services model is ideal for development projects requiring ongoing attention and helps eliminate downtime due to resource or scheduling conflicts. Multiple subscription levels are available, so you can scale the service to meet your specific needs.

Time and Materials

Only pay for the work performed. Our Time and Materials model offers maximum flexibility, allowing you to use hours as needed – for development, upgrades, training, and other initiatives. This model ensures you stay in control of scope and spend throughout the project lifecycle.

Pre-Paid Buckets

Pre-paid buckets of hours are purchased in advance and are valid for 1 year from the purchase date. Our engineers track these hours against the bucket in our project tracking system so you can see what has been used. These hours can be used for anything from upgrades to trainings and everything in between. Discounts applied for pre-paid buckets of hours.

Project Based

Our team of engineers will work with you to scope out the project and deliver a SOW based on the needs of the project. The engineers will work with project management to define clear timelines and deliverables to ensure an on-time launch.

Technology Partners

Products

Ivanti

Ivanti solutions help you manage and secure your IT environment from a single desktop to an enterprise network. Manage systems, security, services, assets, and mobility efficiently and cost-effectively.

SymphonyAI

Launch services quickly, boost productivity, and delight users. SymphonyAI is redefining IT service management and enterprise service management with predictive and generative AI solutions.

Freshworks

Freshworks provides cloud-based business software solutions, particularly focusing on customer relationship management (CRM), IT service management (ITSM), and e-commerce marketing. Their products aim to streamline operations, enhance customer engagement, and empower employees to work more efficiently.